Terms of Use

AllReviews, a branch of Reviews International, is a globally accessible platform for online reviews, linking businesses with consumers to foster trust and encourage shared experiences and diverse opinions. This no-cost platform is open to everyone, founded on principles of transparency and honesty, with a primary focus on online shopping security.

  • Our Privacy Policy details the types of information we collect from you and how this data is managed.
  • Our User Conduct Guidelines specify acceptable and prohibited actions on our platform.
  • Our official policies and operational regulations are accessible at legal.

Whether you're browsing AllReviews to find businesses and read reviews or planning to submit your own, acceptance of these terms clarifies your legal rights and duties. Access and use of our platform are contingent upon your agreement to these terms, so please keep them in mind. If at any point you disagree with these terms or cannot comply, you must stop using our platform. It’s crucial to understand that any interaction with our platform is governed by these terms.

You formally accept these terms by browsing, accessing, searching, writing a review, editing, removing, or using our platform in any manner. This includes ticking a checkbox or button or otherwise indicating your acceptance.

Access and Use of AllReviews

Here’s a detailed guide on how to access and utilize our platform.

Third-party Technologies: Our platform may use, display, or link to third-party technologies, products, and services. While we present these options, we do not endorse them nor commit to their reliability or compatibility with your tech setup. We can’t guarantee that our platform will work seamlessly with every browser, network, or computer configuration.

Creating a User Account: To leave reviews or interact with other users’ content, you need to create a user account. Each person is allowed one non-transferable account. You can create your account using your Facebook or Google credentials, or your email address with a verification code sent to you. Sometimes, your account might be automatically set up and pre-populated following specific actions such as responding to a review invitation or signing up through Facebook.

Choosing a Username: Pick a username for public interactions on the platform, like writing or commenting on reviews. This username identifies you to others. Be cautious if you use your real name, as it could reveal your identity. Your username must not include offensive or illegal terms, impersonate others, or use restricted titles like "Guest," "Admin," or domain suffixes.

Responsibility for Your Account: You are solely responsible for the security and activity of your user account. Don’t share your login details. If you believe your account is compromised, contact us immediately. Keep your account information, including your email, up to date and accurate. You can update your username by logging into your account.

You are accountable for all actions performed through your account, including content creation and interaction with other users’ content.

Identity Verification: You can opt to verify your identity through our platform for added security. This involves choosing an ID, photographing it alongside a selfie. Our handling of your data during this process is secure and detailed in our Privacy Policy.

Responsibilities for Users

Engaging with our platform requires adherence to the following obligations:

Platform Use Compliance

  • Age Requirement: You need to be at least 18 years old to use our platform.
  • Platform Security: Do not compromise the security or integrity of our platform.
  • Functional Integrity: Avoid actions that might damage the platform’s functionality or hinder other users’ experiences.
  • Authentic Reviews: Refrain from writing, commissioning, or creating false reviews. Fake reviews are those that do not represent a genuine experience or are intended to manipulate customer perceptions or unjustly harm a business.
  • Lawful and Respectful Conduct: Ensure your actions on the platform are not misleading, offensive, unlawful, or infringing on others' rights. Adhere to our Reviewer Guidelines and policies.
  • Respectful Interaction: Always act respectfully to AllReviews employees, partners, customers, and other platform users. We do not tolerate any form of abuse or bullying, especially during support team interactions.
  • Marketing Restrictions: You are prohibited from using our platform to write marketing-driven reviews or promote any services, products, or businesses.

Reviewer Guidelines and Policy Compliance:

Always respect and adhere to our Reviewer Guidelines and policies, which may be updated without notice. These changes take effect immediately and apply to you without additional acceptance or confirmation.

Ownership Rights:

We retain ownership of all content on our platform, except for user-submitted reviews. This includes all rights related to the design, look, and feel of our platform, including logos, graphics, and trademarks ("our brand"). You agree not to copy, distribute, modify, or use any platform content or our brand unless explicitly authorized. This includes not using our brand or any content, such as TrustScores and user reviews, unless specifically permitted.

Ownership of User-Generated Content: You retain ownership and responsibility for any content you create and share on our platform. Affirm that you have all necessary rights to produce and use such content. Unless removed for violating our Reviewer Guidelines, or if you choose to delete it, your content will continue to be displayed on our platform and may appear indefinitely on third-party services and networks like Google.

Licensing Your Content to AllReviews: When you create, post, or display any content on our platform, you grant us a global license to use, modify, publish, and exhibit your content in any manner. This license also allows us to make your content accessible to other entities or individuals, including our clients, for various purposes such as syndication, distribution, promotion, or publication.

Additionally, you grant us the right to pursue copyright infringement actions against anyone using your content without your or AllReviews's explicit consent, as permitted under copyright laws.

Feedback and Suggestions: We value your feedback, ideas, and suggestions regarding our platform. We may use this feedback indefinitely without restrictions or obligations to compensate you. This means we can use, cite, and reference your feedback as deemed appropriate.

Support and Assistance: If issues arise, our Help Center provides resources to address most concerns. If the Help Center doesn’t resolve your issue, further assistance is available from our support team via the designated form.

Commitment to Impartiality: We encourage sharing genuine insights about businesses featured on our platform. Ensure all reviews and user-generated content are authentic and unbiased, adhering to our Reviewer Guidelines consistently.

Privacy and Data Management

Below are details of the types of data we collect during your use of our platform and how we manage this information.

Personal Data Handling: Any personal data collected through the platform is processed according to our Privacy Policy.

Confidential Information Protection

We are committed to safeguarding any confidential information shared and expect the same in return.

Protecting Confidentiality: In your interactions with our platform, you might share confidential information or learn confidential details about us. Both parties agree to implement reasonable measures to protect this information from unauthorized access, except when shared with our affiliates or when your feedback, which is not deemed confidential, is provided.

Termination and Account Suspension

Conditions under which your access to our platform may be terminated or suspended are outlined below.

Our Termination Rights: We reserve the right to immediately terminate or suspend your access to your user account or filter user-generated content if you violate or threaten to violate any of these terms, our Reviewer Guidelines, or our policies.

Your Termination Rights: You can delete your user account at any time. By doing so, you will lose the ability to post reviews, and all your existing reviews will be removed from our platform.

Disclaimer and Limitation of Liability

These clauses define the scope of responsibility and liability and are crucial for you to read thoroughly.

Liability Terms: We are liable only for direct loss and damage that is foreseeable and directly attributable to our actions if we fail to adhere to these terms. The combined liability of us and our affiliates will not exceed £100.00 (one hundred British pounds sterling).

Service Availability: We do not guarantee uninterrupted platform access, provided on an "as is" basis without any warranties.

Dispute Resolution

This section outlines the procedures for resolving disputes.

Resolving Disputes: Most issues can be swiftly resolved to everyone’s satisfaction by contacting us via the designated form. If issues remain unresolved, you and we agree to pursue claims within the jurisdiction specified in the 'Contracting Entities and Governing Law' section (section 26) of these terms.