AllReviews

Customer reviews, complaints & experiences of all companies in New Zealand

100% independent and objective

Latest reviews

Krisztian Kiss
Had a terrible customer service experience. I bought some clothes on.. Read on
Kerrie-Lee Jenkins
ordered 2 x tvs for christmas, been 9 days, 7 emails and a charge to.. Read on
Detuned
Catawiki made me sell chinese antiques from the 18th century as 19th.. Read on
Neil
I too, along with another reviewer below is owed money for selling o.. Read on
Thu Nguyen
Where has my 200e gone? I ordered christmas gift for kids on 29No.. Read on
ND
I am extremly disappointed with my order. The order took over 2 week.. Read on
Joe
Catawiki is nothing more than an expensive glorified Craigslist-like.. Read on
Stephen
My order was placed weeks ago, I got a confirmation but a little lat.. Read on
Mary Welch
12 November 2019 Read on
Saleck Miah
AVOID! worst customer service ever, bought 2 items using my car reg,.. Read on
Jess
I received my shoes & theres a rip on top of the left shoe. I em.. Read on
Sanam
Alibaba customer care number 9199123908//7003546568/)Alibaba custome.. Read on
Mohammad Aslam
Not recieved they betrayyed me company has eaten all my money and th.. Read on
Peter Neuschild
My Wife and I flew from Toronto/Canada to London England summer 2019.. Read on
Janette Ritchie
My elderly mother got a new phone and wanted rid of her old one, I a.. Read on
Brian
Quite a slow loading of Illustrator was pushed to another level when.. Read on

What is AllReviews?

AllReviews is a site that collects reviews, opinions and complaints on all shops and web shops in New Zealand. Your shopping experience is in your hands so don't rely on the sales talk of some salesman. Instead, trust thousands of opinions of customers that went before you so you can learn from their personal experience. Because let's be honest: who do you trust more? A salesman, your friend with one informed opinion or the opinions of hundreds of customers that bought a computer, laptop, car insurance, flights or mobile phone subscription at that same company?

100% independent and objective
AllReviews

The national review site of New Zealand

Why AllReviews?

Experiences, reviews, opinions and ratings written for (and by!) customers.

Do you want to know what customers think of a specific company in New Zealand? Check out AllReviews for the opinions of real customers who already have experiences with these companies. That way, you take out an insurance or an energy contract with confidence and peace of mind.

Why was AllReviews founded?

Those of us working at AllReviews have all endured some negative customer experiences of our own throughout our lives. When we had a bad experience with a company, we found out that we wanted to tell our friends and family about it, to prevent them from suffering the same incident. But even by spreading our knowledge to those people around us, we knew that these companies could still do the exact same thing to any other consumer. There was no platform to tell the whole country that they shouldn’t buy there.

On the other hand and fortunately, there are also a lot of cases of excellent customer experiences.

For example, after a power shortage, one energy supplier gave us excellent service and another time one of us received a huge discount after discovering that the warranty on our washing machine had just expired. In these cases, we also wanted to inform the whole country of this wonderful customer service. It is for these reasons that we founded AllReviews.

View all experiences

Why are opinions so important if I’m looking for a new product or service?

There are many companies in New Zealand that offer similar products or services. It’s a maze of discounts, special offers, promises and a battle of being the cheapest. Of course, you can find out who is the cheapest via a comparison site or make a direct calculation at an energy supplier, car insurance or price fighter for a city trip or holiday far away. But is the cheapest really the best? Or are there some nasty catches hidden in the fine print that you were (barely) informed about. Did you have to pay extra for your suitcase at the check-in counter or were the charges for installation more than the energy company told you upfront? Are you stuck with a lease contract for a long time? Or do you have to stop your mobile telephone subscription a year in advance so as not to be stuck with it for another year? That’s what hands-on experts can tell you. Or rather: clients or customers that have recently made a purchase at this car rental company, telephone company or tour operator. The costs can be more than you expected. And later, the large bill will come as a complete surprise. That is why experiences, together with comparisons and product information, are so important.

About which companies can I write a review?

You can write a review about every company that you have dealt with as a customer. Did you have a good or bad experience with a certain company that isn’t on the site? Be the first one to write a review and let us know. Then we will add this company to AllReviews. We mostly focus on companies that provide services, like energy suppliers, telecom providers, companies that loan money, etc. We also provide a review space for companies that provide services or support. You can think of services like delivery at home, pick-up service, warranty service, technical service, or repair service. These are mostly web shops for electronics, white laundry, kitchen equipment, housing centre or post order companies. So, do you have experience with a company? Search for the company, leave a review and help each other!

Why would I write a review?

After hanging on the phone with the customer service of an insurance company, you can of course pick up your phone again to throw it out of the window. We ensure you: that will relieve your tension. But since the bill is already higher than you anticipated anyway, you can also write an honest review and rate the company on the service you have been given. Maybe that won’t help your own situation, but it will prevent others from encountering the same thing. You can make sure that other people won’t fall into this trap. But of course, that goes the other way as well: Did a company really help you with good customer service? Do you think they deserve praise? Do you think this company has a right to stand out because they do care about their customers? Then you can tell everyone that this is a dating site or web shop in which others can safely put their trust. If everyone writes down their experiences, you in turn can look at other companies to see if buying there is a safe, trustworthy and sensible choice. That’s how we help each other!

What more does AllReviews do?

In the case of big complaints, sometimes we mediate. Do you have problems with a certain company and there seems no way out? Write a review and maybe we can help you come to a solution. But we also like to shine a light on companies that do the right thing. Do you have a story with a very good ending? Did this company do everything you expected or even more than was necessary? Please write to us. We can make a news item and put them in a positive light.

Discounts and special offers

AllReviews has many contracts with many companies. That is why we often hear about the newest discounts and special orders of companies. Of course, we can and want, to share them with you. So check out the page for discounts and special offers to find 2-for-1 offers, giveaway items and discounts. Like us on Facebook or subscribe to Twitter and you will get posted on these incredible offers right away!