Car owners will know the problem: after a few years of usage your car still works perfectly fine, but there are some parts that need to be replaced. Of course you can visit a garage and have them find some car parts to replace the old ones with, but if you are handy and know what you are doing you might as well do it yourself. But first you will need the car parts. Where can you get them? One of the online shops that offer them is CarParts4Less. But what kind of quality car parts can you expect from this shop? How long will it take for them to send the parts to your home? And how will you be treated by their customer service in case of a complaint? That is what customers that have already ordered at CarParts4Less can tell you about. Read their reviews and let them help you find out if CarParts4Less is a shop you would want to order at.
CarParts4Less is an online shop that deals in car and van parts. Their assortment consists of over one hundred thousands parts. They sell car service parts like brake pads, timing belts, oil filters, pollen filters, glow plugs, fuel filters, spark plugs, rotor arms, engine oils, air filters, wiper blades, distribution caps, tensioners, idlers and dampes. They also sell car breaks like ABS controllers, brake fluids, brake servos, vacuum pumps, wheel cylinders, drum brakes, discs, pad sensors, handbrake cables, master cylinders, ABS sensors, hydraulic units etc. Their collection of engine parts consists of ignition coils, fuel injectors, drive belts, timing chains, head bolts, turbo chargers, etc. For suspension and steering they offer shock absorbers, PAS pumps, dampers, centre drag links, boots, caskets, engine mounts, bushes, suspension spheres, arms, joints, track rods, rear axle carriers etc. Their offer of transmissions consists of flywheels, clutch parts, covers, seals, stub axels, boot kits, conversions, hubs, freewheel clutches, gearboxes, linkages, driveshafts etc. For cooling and heating they sell thermostats, expansion valves, heater motors, intercoolers, expansion tanks, evaporators, condensers, compressors, radiators and more. Their category of electrical and lighting contains indicators, car batteries, alternators, headlights, rear lights, licence plate lights, distributors and more. And of course they sell exhaust parts, accelerator cables, washer systems, mirrors, wheel nuts, wheel bolts, tyre pressure monitors, steering fluid, grease, anti freeze, transmission oil and more.
A customer review of CarParts4Less
Services of CarParts4Less
You can order their car parts via their online website. CarParts4Less will deliver them to your home. In case of any problem or complaint you can contact them via email or telephone. Don’t forget to check their FAQ section first. Your question might already be answered there.
Complaints, Compliments and Tips for CarParts4Less
Would you be willing to tell us about any experience you might already have with CarParts4Less? What is your opinion on the quality of their car parts? Do you think they offer a speedy delivery service? Did everything go well, or did you need to contact their customer service? Please share it with us in a review.
Does CarParts4Less offer good quality car parts? Read about their shock absorbers, pumps, dampers, pad sensors, handbrake cables, covers, oils, etc
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Finding an auto repair shop on which you can rely is hard nut to crack. I was befooled earlier. Sometime, they just charge you for nothing, sometime give you some nonsense overthe top rates of stuff. I started checking and researching things. soon I get a grip over auto parts when they need to be changed. I make sure to pay for good quality and fair price. Then, I came across Cartspart4less.co.uk website, they just took my headache. I found all kind of brands, ranges and types of auto parts for all sort of vehicles, including mine.
I buy auto parts from here only now. It has been nearly 2 years.
Been waiting for a refund for nearly 2 months no they do not reply within the 48 hours been waiting for a reply for 4 days since last email I sent them I've ordered a part which I have been waiting for for 3 weeks telling me it would be here between 3 to 4 days receiving an email telling me I might get it between 6 and 7 Days customer service is absolutely diabolical you can't speak to anyone they just simply cut you off you cannot speak to anyone on chat they cut you off after least 25 minutes phone continuously ringing and some stupid music literally drives you mad
Negative. Want to return wrong parts as supplied but no customer service. Tries telephone - no reply, chat line queue of over 70 and turn over slow like 1 per 5 minutes. Sent several e mails but no reply. To return you need a reference number but to get a number need to phone chat or e mail. USELESS. I suggest you do not use this Company. have to use credit card to get a refund. I strongly suggest not to use this Company 4yourowngood.
Do not use this company. Ordered clutch and flywheel 2 months ago and clutch was wrong and marked as if somebody had already tried to fit. I returned clutch as requested and was told the correct one would be sent out. Finally got them on phone again 2 weeks later to be told they still had not dispatched correct part. They agreed to refund and I am still waiting three weeks later and can’t get them on phone or chat as they keep cutting me off. Also no reply to any emails sent. I am over £120 out of pocket and had to buy elsewhere to get vehicle back on the road for a key worker. I am now about to take legal action to recover my money and time spent on hold only to be cut off. This company is a total disgrace.
Waited patiently for 10 days, delivery finally turns up only to find wrong parts delivered. Have tried phoning, emails and online chat all with no response. Absolutely diabolical customer service and delivery times. They use Covid19 as an excuse but they were this bad even before the virus. Definitely a company to avoid.
I've ordered and oil filter and 5L of Oil fast track. I received just the filter on a bubble envelope and was written 5KG item!!!!! Obvious oil was no inside. Called DPD and they said that is just 1/1 item and that is everything received from Car Parts4 less. Called Car Parts4less and they said that will raise this with Customer Support and will get back to me asap. Waited 4 hours nothing, no calls nothing. Called them back and made a complaint, already lost mechanical appointment and for this reason I've cancelled the oil order and fast track, I've been told that they will come back to me on that day or second day with the cancellation confirmation. 3 days latter no email no phones nothing. Called them again and they said that is an ongoing investigation and they will come back to me when they finish investigation, no time frame, no nothing!!!! So I've lost the money for the mechanic appointment and I dont know how I can recover my money for my oil order & fast track delivery. My advice for potential customers is to avoid this company, it will ruin your plans and money, and you will waste your time to recover your money for products which will never ever be deliver. If you call customer support they will need to speak with their customer support !!!! which probably keep in touch with another customer support team :)
AVOID! worst customer service ever, bought 2 items using my car reg, delivery came really late items were in used condition and doesn't fit. I emailed them and its more than 10 days now still no response. TOTAL WASTE OF TIME
Absolutely shocking service from Carparts 4 less. Ordered a shock absorber and never received any proof of order. Shock absorber stated as in stock online, purchased it and was then told it was not in stock and would take an additional 10 days. Waited and waited and still no response, chased again and was told it would be another 10 days as they still couldn't get hold of one. This lasted for four weeks, I then spoke to an advisor who said the part had come in stock and it would be shipped within the week. Surprise surprise it did not arrive, chased again and they said I had been misinformed (lied to so I'd get off the phone) and that it would be an additional 10 days. During this time my suspension collapsed and started burning the tyre as well, cost me a fortune to repair the whole front suspension and had to get a new tyre fitted. Eventually I gave up with Carparts4less and went direct to Ford, they supplied me with the shock absorber the following day and only charged me an extra £10 for a genuine part. The overall customer service was horrendous; they were rude, unhelpful and lied to me on several occasions. I now have to start the legal process to sue them for the repairs on my car. Also tried their sister company Euro Car Parts, asked for a wiper and a wheel detailer. They gave me the wrong wiper and a puncture repair kit. Will either be going to Halfords in future for small bits and back to Ford for everything else.
Terrible company. I will never use them again nor Euro car parts (same company) Ordered a part which was in stock and available for next day delivery. Which was good because I needed it next day so the mechanic could fix the car for an MOT. The order was marked as dispatched and I had tracking come through from DHL as shipment info received. That's how it stayed all day and night. The parcel was not picked up and DHL told me the parcel was not available for collection. carparts4less said DHL never turned up to collect. hhmmm Yeah ok.
As I needed it on that day, I got in touch with customer support who said they cancelled the order and a refund would be issued that day. Nothing happened. Then at 18:15 I get an email from DHL saying my parcel had been picked up..... So it's not been cancelled then. Still no refund either.
This morning I get back in touch with customer support and see what's going on. He tells me I have to refuse the delivery and wait for the parcel to get back to them before I can have my refund. So because of their incompetence I am without the original money for the order+NEXT DAY delivery costs and the money I had to use to go out and buy the part elsewhere because they don't know what they are doing. Glad I paid with paypal, I have opened a case against them.
16th April 2018, I bought some car parts and. I paid £240.16 for the parts. you sent me some of the parts and one part of the parts was missing (Wheel bearing kit). You sent me an email that the part will come in 2-4 days but the part did not come. Therefore, I bought this part at another dealer called Allparts. Then I rang you to cancel this order and refund the money. you said 14 days they will refund money but you didn’t. I called you however you did not reply to me. Every day I ring you but you don`t talk to me. I sent an email - you did not reply
I ordered a windscreen wiper blade for my VW Polo. Carparts4less took payment of £20.38 from my paypal account. No order confirmation was sent? I was totally unable to get any service what so ever from carparts4less. I had to go into a PayPal resolution and escalate the claim to get my money back. Carparts for less eventually apologised and said the wipers would be sent free of charge. THIS NEVER HAPPENED! I sent 17 emails to carparts4less.....everyone of them totally ignored!
You need a RTN number before sending back, still waiting for a reply to an email sent over a week ago. At time of posting review i have been been on call waiting for 35+ mins for the second time and still not talked to anyone. Would never shop again and strongly recommend you don't.