Are you looking for a quick and easy online grocery shopping service? Do you struggle to find time each week to do a full shop or do you always find yourself forgetting what you need when you get there? Since the outbreak of the virtual society, increasingly many companies have been turning to online stores to satsify their customers. Ocado, the online supermarket is an example of one company that went straight to online sales and skipped the step in between. Read on to learn about how you can benefit from using Ocado and what their customers have had to say!
Founded in 2000 by former Goldman Sachs merchant bankers, Ocado is a retail company producing grocery products and selling these solely online, to be delivered to their customer's homes. Since their establishment, the organisation has increased at an impressive rate after being listed on the London Stock Exchange in July of 2010 and it now has 580,000 active customers daily and its 90,000 square meter warehouse is one of the most automated warehouses today, allowing products to be packed and posted at extremely high rates. Another one of their key developments in the last few years was the launch of their mobile application in 2013, called "Ocado on the Go", making it even easier for their consumers to benefit from their services. Furthermore, in 2014, Ocado began delivering for one of their primary competitors, Morrisons, and launched an online site for this service in just seven months. Ocado states that their key values in serving their customers are Going the Extra Mile for their customers to ensure customer satisfaction, Delivering Happiness, through finding the best and most simple approaches to solving problems for their consumers and finally being Hungry for more, constantly aiming to acheive more and further develop the outreach of their brand.
Take a look inside how Ocado functions.
Ocado's broad product range encompasses all the daily needs of their customers, from fresh fruits, vegetables and meats, to bakery products, to alcoholic beverages to pet products, toiletries, medicines and gardening necessities. They also ensure a vast collection of difference brands within each category. Furthermore, one of the search functions on the Ocado website allows customers so select a dietary or lifestyle requirement such as veganism, organic foods and food allergies making the shopping experience efficient for every single one of their consumers. The minimum order total for a delivery is £40 and payment can be made with cards from Visa, MasterCard, American Express, PayPal and John Lewis partnership cards.
Complaints, Compliments and Tips
What did you think of your shopping experience with Ocado? Have they now become a regular part of your weekly routine or have you found it difficult to transfer to the virtual experience? Do you find it more time consuming to have to create a plan online than just buying as you go in store? Feel free to leave a review of your thoughts on the company to let other shoppers know whether or not you would recommend Ocado.
How did you find your experience with Ocado? Read and write customer reviews to share with others what you thought of Ocado product range and service!
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